I've been pissed at Ace Rent A Car for a number of different reasons:
1. when we first got to the rental office in Los Angeles, they tried to overcharge me with some bullshit insurance fee.
2. they did succeed in overcharging me with some mandatory roadside assistance fee bringing my promised price of $70 to $82.
3. they gave us a fucking PT Cruiser which is NOT a Toyota Corolla or similar as far as I can tell.
4. they gave us 1/4 a tank of gas to start out with.
5. when i returned the car with 3/4 a tank of gas, the receptionist told me, "sorry, we don't do reimbursements for gas." I had to make a scene to get them to refund me for the extra 1/2 tank of gas I gave them.
Now that I'm home, I've discovered that I WAS CHARGED TWICE: once for $72 when I first reserved the car and again for $82 when I returned the car.
This is where CarRentals.com comes in. Those bastards made it look like my rental charge was only $69.85 and if I wanted extra collision coverage, I'd just be charged $71.94--a mere $2 extra.
NOT SO, LADIES AND GENTLEMEN!!!
the collision coverage was an extra $71.94 ON TOP OF THE RENTAL FEE!!!!!!
I'M SO UNBELIEVABLY PISSED.
who the fuck charges $12 extra a day for collison coverage?! And they really made it look like i was gonna be charged $71.94 for the whole fucking package.
DON'T THEY REALIZE I'M POOR AND UNEMPLOYED?! MOTHERFUCKING BASTARDS!!!!!
uuggghh. I highly doubt I'll be able to get my money back, but I'm so lodging a complaint w/ the Better Business Bureau. At least they can put pressure on CarRentals.com to change their layout and make it clear that money charged for insurance is on top of what you'll pay for your rental.
